Privacy Policy

This website is operated by Milena Gladisheva, a Bulgaria-based English language professional.

For privacy questions or requests, please contact Milena by e-mail using the button above.

At the date of this policy, the website is a simple informational website. It does not intentionally use public contact forms, accounts, online payments, analytics tools, advertising pixels, chat widgets, embedded booking widgets, embedded videos, tracking cookies or external web-font requests.

If any of these features are added later, this policy and the consent setup will be reviewed before the feature is enabled.

When you visit the website, the hosting provider may automatically process technical information such as IP address, browser or user-agent, requested page URL, date and time of access, referrer, and security or error logs.

This processing is used for the legitimate interests of operating the website, maintaining security, troubleshooting technical problems, preventing abuse and ensuring reliable access to the site.

The production hosting provider is Netlify. Netlify may process technical logs and service data according to its service settings and plan-dependent retention; no external log drains are configured for this website.

The main contact method is an e-mail link. If you choose to send an e-mail, the information you send may include your e-mail address, name, message content, attachments and technical e-mail metadata.

This information is used to read, manage and respond to your inquiry. Where your message relates to possible services, the legal basis is taking steps at your request before a possible contract. For general correspondence and communication management, the legal basis is legitimate interests.

E-mail inquiries are received through Gmail, a service provided by Google. E-mail communications may also be processed by your own e-mail provider.

The website does not intentionally use analytics, advertising pixels, tracking cookies or similar tracking technologies.

No cookie banner is shown because the current setup is designed not to use non-essential cookies or tracking storage.

The website may contain links to external websites, including LinkedIn. If you open an external link, the third-party website may process your personal data according to its own privacy policy.

Milena Gladisheva does not control the privacy practices of external websites.

Ordinary e-mail inquiries are kept for up to 1 year after the last communication, unless a service relationship starts or a longer period is required for legal, accounting or dispute-related reasons.

Technical hosting logs are kept according to Netlify's service settings and plan-dependent retention. This website does not configure external log drains.

If you are in the European Union, you may have rights under the GDPR, including access, correction, deletion, restriction, portability and objection to certain processing of your personal data.

You may also lodge a complaint with a supervisory authority. If the controller is Bulgaria-based, the relevant authority is the Commission for Personal Data Protection (CPDP), Bulgarian: Комисия за защита на личните данни (КЗЛД), website: https://cpdp.bg/.

Reasonable technical and organisational measures are used for a simple informational website, but no internet or e-mail communication is completely secure.

The website is intended for adults and professional users. It is not directed at children.

This policy may be updated if the website changes, new tools are added, or legal requirements change.